I am not sure what is going on with my dishwasher. Every time I use it lately I always find most of the gelpac on the bottom floor of the dishwasher. It seems like it releases from the compartment (although I have seen residew from the gelpac in the compartment) but floats not to far and then the gel is on the floor of the dishwasher. Also, my glasses on the top shelf have milky water on top of them and obviously the dishes and silverware are not clean.