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Question About John Lewis Freezer JLUCFZW6002
FREEZER ALARM IS FLASSHING AND FEEZER WILL ONLY ST...

FREEZER ALARM IS FLASSHING AND FEEZER WILL ONLY STAY AT -10 RATHER THAN -18. WHAT DO WE DO?

Asked by TRACEY on 08/02/2011 1  Answer

ManualsOnline posted an answer 13 years, 3 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

Ted posted an answer 13 years, 3 months ago

0 Hi. We had a similar problem. When we got home from holiday last Saturday we found the alarm flashing and the temperature -11. We assumed that the door had been left open at some point and was not closing properly. We found a lot of ice below and behind the bottom basket, but despite clearing this out we could not get the freezer to the correct temperature. Despite use of the fast-freeze button over the next few days we found the temperature varying between -12 and -15 but not the -20 that we have ours set for. Finally yesterday I emptied the freezer, taking out all the baskets and giving it a really thorough defrost, including spending over an hour using my wife's hairdryer to direct hot air up the slot inside the freezer but at the back of the food compartment. When water finally stopped coming out at the bottom I switched the freezer back on. It took a few hours but by bedtime and again this morning the temperature is a steady -20. Good luck
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