Our oven beeps and the read-out is "door closed" and "Dr Timer". We are unable to stop the beeping or to delet the "door closed" message. Not sure what our product no. is but the stove (Kenmore self-cleaning and convection oven) is several years old. We do not have the manual because we just bought the house. Thank you, Marie Stalmach 2030 Foxborough Pvt. Ottawa, K1J 1E2, 613-745-7588.