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Question About Maytag Refrigerator MCS 16021937
A water shelf is forming on the floor of my freeze...

A water shelf is forming on the floor of my freezer underneath the drawers. This is happening repeatedly. I clean it out and then a few days later it forms again. Someone said the defrost drain may be clogged. How do I fix this?

Asked by Gloria on 09/26/2012 2  Answers

ManualsOnline posted an answer 12 years, 1 month ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

PK posted an answer 12 years, 1 month ago

5 First, empty the refrigerator and have some old towels ready to mop up water. Get out the owner’s manual for your unit, and use it to help you locate the drain plug and drain tube. Locations can vary: 1. Under: In most self-defrosting units, water drains down a tube into a container under the unit. 2. On the back: Some units may have an open space in the back that is easily accessed. 3. Behind the back panel: Some units are more complicated and may require the removal of a panel on the back of the unit. You can often accomplish this with an appropriate screwdriver, crescent wrench or socket set. This is a step that may push you beyond your level of expertise; if in doubt, have a qualified professional help you out. When you have access to the drain, examine it for more ice or debris. Use a flashlight to help you get a better view inside the drain. If more ice is found inside, pour in hot water using a glass measuring cup until water starts to drain away. If water doesn’t drain, soak up accumulated water and clear out remaining debris. If there is additional debris, carefully insert a thin wire brush or a small screwdriver in order to free up materials that are stuck to the side. If debris is visible towards the top of the tube, you may be able to pull it out with tweezers or needle-nose pliers. Just be careful not to push too hard at the wrong angle, as this can puncture the hose. Flush the drain tube with warm water. If water still doesn’t flow through easily, you may have a clog in the tube you will need to clear. In some units, the tube that connects the drain and the drain pan can actually be removed and flushed out in a sink. This is assuming that it’s generally accessible. If the tube is accessible: 1. Locate it. It's mostly likely in the back. 2. Remove it. The tube can usually be removed with relative ease by pulling it firmly off the unit. If you are uncertain about how the tube is attached, schedule service. 3. Flush it. Take the tube to the sink and give it a good washing until it's clear of obstructions. Not all units have drains and tubes that are easy to access without semi-serious disassembly. If you have inaccessible drains and tubing, call for service to have a qualified professional help you solve your problem. For additional troubleshooting tips, see How to unclog refrigerator defrost drain and drain tubes at http://bit.ly/V0qY85. I hope this helps!
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