I have a Rival Food Steamer that cuts out after I have started the product then beeps several time then cuts out. I also need directions as to where the new part goes so it will work properly. I need to know what is causing the steamer to do this and how much the replacement part costs including the shipping and handling cost. I live in Kitchener, Ontario, Canada. My email address is catlovingmama@rogers.com so you can contact me. Thanks! My name is Ann Marchlensky.