Just found out that Westinghouse frost free verticle freezer Model No: FJ303 & FJ383 under went a safety recall in March 2001. Aparently the Defrost element was causing fires in the freezer. Westinghouse are not making replacement elements for these models. I only found this out after chasing a replacement element for a customers freezer and had noted melted plastic behind the element. Will investigate further and keep people informed as to solution.