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Question About Wolfgang Puck Espresso Maker WPEM0015C
COFFEE BEAN COVER AND WATER COVER...

WHEN I PUCHASED THE ESPRESSO MACHINE FROM SEARS THE PLASTIC BEAN COVER AND THE PLASTIC WATER COVER WAS NOT IN THE BOX

Asked by gourmays on 02/27/2009 1  Answer

ManualsOnline posted an answer 15 years, 10 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

gourmays posted an answer 15 years, 10 months ago

1 I bought an espresso machine at Sears and there was missing parts missing, and they gave me a phone number to caIl, I spoke to wolfgang puck appliance waranty and they said they will mail me the parts if I fax the bill of sale, I faxed the bill of sale and I followed up and they said that the parts were ordered and I will recieve the parts soon. After two weeks I called them and they said they will not ordered me the parts because I have to pay for them dued to that I bought the espresso machine from sears outlet and because it was a $700.00 machine I will have to pay for the Parts , I said thats fine, I told the supervisor Silvia Please let me know the cost for the parts and she said she will call me when she finds out the price. I've called her 4 Times in two weeks and I am still wating to find out how much a Plastic bean cover and a plastic water cover and cost and the last time I called and asked for her she did not evan want to talk to me she told the lady that anwsered the phone she will call me when she gets a Price I will continue to try to get these parts I am very disappointed that a superviser employee of wolfgang bucks appliannce will not go thee extra mile just to get me a price on these parts If there is a manager of this company that really care about representing wolfgang Pucks appliannce please call me and give me the customer satisfaction I deserve . it was my fault that I got a great Deal on this espresso machine. Management please Email me A gourmays@vif.com because your supervisor SILVIA is not giving me the time of Day. thank you
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