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What to do if …
Problem Possible cause Remedy
The cooking zones will not
switch on or are not func-
tioning
More than 10 seconds have
passed since the appliance
was switched on
Switch the appliance on
again.
The child safety device is
switched on
l
Deactivate the child safety
device (See the section
“Child safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
The sensor fields are partly
covered by a damp cloth or
with liquid
Remove the cloth or the
liquid.
Switch the appliance on
again.
Safety cut-out has been
triggered
Switch the appliance on
again
STOP+GO is activated Switching off STOP+GO
The residual heat indicator
is not displaying anything
The cooking zone was only
on for a short time and is
therefore not hot
If the cooking zone is sup-
posed to be hot, call the
Customer Service Depart-
ment.
The automatic warm up
function is not switching
itself on
There is still residual heat
on the cooking zone h
Let the cooking zone cool
down
The highest heat setting is
set Ç
The highest heat setting
has the same power as the
automatic warm up func-
tion
The heat setting was set
using the sensor field
1.Switching off the cook-
ing zone
1.Set the cooking zone us-
ing the sensor field
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic
signal sounds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Do not place any objects
on the control panel
Display changes between
two heat settings
Power Management is re-
ducing the power of this
cooking zone
See section “Power Man-
agement“ in the Operating
the Appliance chapter