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WHAT TO DO IF…
WARNING!
Before troubleshooting, disconnect the mains plug from the mains socket.
Only a qualified electrician or competent person must do the troubleshooting that is not in
this manual.
There are some sounds during normal use (compressor, refrigerant circulation).
The appliance operates discontinuously, so the stopping of compressor does not mean be-
ing no current. That is why you must not touch the electrical parts of the appliance before
breaking the circuit.
Problem Possible cause Solution
The appliance is noisy The appliance is not supported
properly
Check if the appliance stands sta-
ble (all the four feet should be on
the floor)
The compressor operates
continually
The thermostatic control is set
incorrectly
Set a warmer temperature
Doors are not shut properly or
do not close tightly
Check if the doors close well and
the gaskets are undamaged and
clean
The door has been opened too
frequently
Do not leave the door open lon-
ger than necessary
Large quantities of food to be
frozen were put in at the same
time
Wait some hours and then check
the temperature again
Food placed in the appliance
was too warm
Allow food to cool to room tem-
perature before storing
The room temperature is too
high.
Decrease the room temperature.
There is too much frost
and ice
Products are not wrapped prop-
erly
Wrap the products better
Doors are not shut properly or
do not close tightly
Check if the doors close well and
the gaskets are undamaged and
clean
The Temperature regulator may
be set incorrectly
Set a warmer temperature
It is too warm in the
freezer
Temperature regulator may be
set incorrectly
Set a lower temperature
The door does not close tightly
or it is not shut properly
Check if the door closes well and
the gasket is undamaged and
clean
12 What to do if…