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Problem Possible cause Solution
The appliance does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket.
Contact a qualified electrician.
The Alarm light flashes. The temperature in the freezer is
too high.
Refer to "High temperature
alarm"
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC function".
The temperature in the
freezer is too low.
The temperature regulator is not
set correctly.
Set a higher temperature.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC function".
The temperature in the
freezer is too high.
The temperature regulator is not
set correctly.
Set a lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost. Food is not wrapped correctly. Wrap the food correctly.
The door is not closed correctly. Refer to "Closing the door".
The temperature regulator is not
set correctly.
Set a higher temperature.
What to do if… 13