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Problem Possible cause and remedy
The residual heat indicator does
not comes on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone should be hot, speak to the service cen-
tre.
The Automatic Heat Up func-
tion does not operate.
• There is still residual heat on the cooking zone. Let the cooking
zone become sufficiently cool.
• The highest heat setting is set. The highest heat setting has the
same power as the Automatic Heat Up function.
The heat setting changes be-
tween two levels.
The Power management is activated. See the section Power man-
agement.
The sensor fields become hot. The cookware is too large or you out it too near to the controls.
Put large cookware on the rear cooking zones if it is necessary.
There is no signal when you
touch the panel sensor fields.
The signals are deactivated. Activate the signals (see OffSound
Control).
comes on
The Automatic Switch Off operates. Deactivate the appliance and
activate it again.
comes on
• No cookware on the cooking zone. Put cookware on the cook-
ing zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for
the cooking zone. Move cookware to a smaller cooking zone.
and number comes on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
comes on again, speak to the service centre.
comes on
There is an error in the appliance, because a cookware boils dry or
you use not correct cookware. The protection against become too
hot for the cooking zone operates. The Automatic Switch Off op-
erates.
Deactivate the appliance. Remove the hot cookware. After, ap-
proximately 30 seconds activate the cooking zone again.
should go out of the display, residual heat indicator can stay. Let
the cookware become sufficiently cool and check it with the sec-
tion Cookware for the induction cooking zone.
If you tried the above solutions and cannot repair the problem, speak to your dealer or the
customer service. Give the data from the rating plate, three digit letter, code for the glass
ceramic (it is in the corner of the glass surface) and an error message that comes on.
Make sure, you operated the appliance correctly. If not the servicing by a customer service
technician or dealer will not be free of charge, also during the warranty period. The instruc-
tions about the customer service and conditions of guarantee are in the guarantee booklet.
What to do if…
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