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Stop the appliance and let it cool down before you clean: limescale rings, water
rings, fat stains, shiny metallic discolorations. Use a special cleaner for glass ceramic
or stainless steel.
2. Clean the appliance with a damp cloth and some detergent.
3.
At the end rub the appliance dry with a clean cloth.
What to do if...
Problem Possible cause and remedy
You cannot start the appliance
or operate it.
• Start the appliance again and set the heat setting in 10 sec-
onds.
•
The child safety device or
operates . Stop child safety
device or
. See the section “Child safety device” or "Stop
and go".
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the
control panel
A sound operates when the ap-
pliance is off.
You covered one or more sensor fields. Uncover the sensor fields.
Clean the control panel.
The residual heat indicator does
not come on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone must be hot, speak to the after sales
service.
You cannot switch on the outer
rings.
Switch on the inner ring first.
A sound operates and appliance
starts and stops again. After 5
seconds one more sound oper-
ates.
You covered . Uncover the sensor field.
comes on
The automatic switch off operates. Stop the appliance and start
it again.
and number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
comes on again, speak to the after sales
service.
There is no signal when you
touch panel keys
The signals are off.
Switch on the signals.
If you tried the above solutions and cannot repair the problem, speak to your dealer or the
Customer Care Department. Give the data from the rating plate, three-digit-letter code for
the glass ceramic (it is in the corner of the cooking surface) and an error message that
comes on.
If you operated the appliance incorrectly, the servicing by a customer service technician or
dealer will not be free of charge, even during the warranty period. The instructions about
the customer service and conditions of guarantee are in the guarantee booklet.
12
What to do if...