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32 Service & spare parts
SERVICE & SPARE PARTS
If you wish to purchase spare parts or require an engineer, contact your local AEG Service Force
Centre by telephoning:
08445 616 616
Your telephone call will be automatically routed to the Service Force Centre covering your post
code area.
For the address of your local Service Force Centre and further information about Service Force,
please visit the website at:
www.serviceforce.co.uk
When you contact the Service Force Centre they will need the following information:
1. Your name & address, including post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date:
Please note that a valid purchase receipt or guarantee documentation is
required for in-guarantee service calls.
CUSTOMER CARE
For general enquiries concerning your AEG appliance or for further information on AEG
products please contact our Customer Care Department by letter or telephone at the address
below or visit our website at:
www.aeg.co.uk
Customer Care Department
Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel. 08445 611 611 (*)
(*) Calls may be recorded for training purposes.
For Customer Service in Ireland please
contact us at the address below:
AEG
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0)1 4090754
Email: service.eid@electrolux.ie