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Problem Possible cause Solution
The room temperature is too
high.
Decrease the room temperature.
The compressor does not
start immediately after
pressing the FROSTMATIC
or COOLMATIC button, or
after changing the tem-
perature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the re-
frigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air
circulation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost. Food is not wrapped correctly. Wrap the food correctly.
The door is not closed correctly. Refer to "Closing the door".
The temperature regulator is not
set correctly.
Set a higher temperature.
Upper or lower square is
shown in the temperature
Display.
An error has occurred in meas-
uring the temperature.
Call your service representative
(the cooling system will continue
to keep food products cold, but
temperature adjustment will not
be possible).
dEMo appears on the Dis-
play.
The appliance is in demonstra-
tion mode (dEMo).
Keep pressed approximately 10
sec. the OK button since a long
sound of buzzer is heard and the
Display shut off for a short while:
appliance start works regularly.
What to do if… 17