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Problem Possible cause Solution
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrost-
ing process, frost defrosts on
the rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Water flows on the
ground.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
Attach the melting water outlet
to the evaporative tray.
The temperature in the ap-
pliance is too low.
The temperature regulator is
not set correctly.
Set a higher temperature.
The temperature in the ap-
pliance is too high.
The temperature regulator is
not set correctly.
Set a lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at
the same time.
Store less products at the same
time.
The temperature in the re-
frigerator is too high.
There is no cold air circulation
in the appliance.
Make sure that there is cold air
circulation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost.
Food is not wrapped correctly. Wrap the food correctly.
The door is not closed correctly. Refer to "Closing the door".
The temperature regulator is
not set correctly.
Set a higher temperature.
Replacing the lamp
1. Disconnect the mains plug from the mains socket.
2. Remove the screw from the lamp cover.
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What to do if…