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Many common wine refrigerator problems can be easily solved, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve your problem before
calling customer service.
PROBLEM POSSIBLE CAUSES
The wine refrigerator
does not operate.
• The unit is not plugged in.
• The circuit breaker may be tripped or there is a
blown fuse in your home.
The wine refrigerator is
not cold enough.
• Check the unit’s temperature control settings.
• The external environment may be too hot.
• The door is being opened too often.
• The door is not closed completely.
• The door seal does not seal properly.
• The wine refrigerator does not have the correct
clearances.
The internal light does not
work.
• Call customer service.
The unit is vibrating.
• Make sure the wine refrigerator is placed on a
level floor surface.
The wine refrigerator is
making too much noise.
• The wine refrigerator is not level.
• Check the unit’s fan.
The door will not close
properly.
• The wine refrigerator is not level.
• The doors are not installed properly.
• The magnetic seal is not working properly.
• The shelves are not positioned correctly.
There is no LED display.
• The main control board does not work.
The push buttons are not
functioning properly.
• The control panel is damaged.