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Page 25 of 25 SPEX SamplePrep LLC 9.24.07
SECTION 9.0: TROUBLE-SHOOTING GUIDE, PAGE 2 OF 2
PROBLEM
CAUSE SOLUTION
14 Blunt end-plug doesn’t come off
room-temperature vial
Hard to grip Warm vial under hot water. Use
wide-jaw pliers if necessary.
15 Extractor jams Water on extractor
screws or bell
Dry extractor before each use
16 Extractor jams Ice in threaded hole in
end plug
Dry end plug thoroughly before using
17 Plastic center cylinder cracks Cylinder cleaned with
alcohol or other organic
solvent
Use bleach, detergent, and water to
clean cylinders
18 Plastic center cylinder cracks Vial assembled when
chilled
Never force end-plugs into cold
cylinder
19 Plastic center cylinder cracks Sample piece acts as
wedge
Reduce size of sample pieces.
Make sure there are no sample
particles on cylinder ends.
*RTF=Return to Factory for repair