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11
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the range level?
Level the range. See the Installation Instructions.
■ On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Oven will not operate
■ Is the oven tempeature knob set correctly?
See “Oven Temperature Control” section.
Oven indicator lights flash
■ Do the OVEN HEATING indicator lights flash?
See “Assistance or Service” section.
Baking results not what expected
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■ Is the range level?
Level the range. See the Installation Instructions.
■ Are baked items too brown on the bottom?
Decrease oven temperature 10°F to 30°F (5°C to 15°C).
■ Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Slow baking or roasting
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the proper length of time being used?
Increase baking or roasting time.
■ Is the proper temperature set?
Increase temperature 25°F (15°C).
■ Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.