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Trouble Shooting
Today’s refrigerators have new features and are more energy efficient. Foam insulation is very energy efficient and has
excellent insulating capabilities, however, foam insulation is not as sound absorbent. As a result, certain sounds may be
unfamiliar. In time, these sounds will become familiar. Please refer to this information before calling service.
OPERATION
Freezer control
and lights are on,
but compressor
is not operating.
Refrigerator is in defrost mode.
Normal operation Wait 40 minutes to see if refrigerator
restarts.
Control settings are too low. See section on Crisper drawer to adjust controls.
Freezer controls are set too low.
See controls section in owner’s manual on how to adjust
your controls.
Crisper drawer
temperature is
too warm
Drawer is improperly positioned. See section on Crisper drawer to verify drawer positioning.
Refrigerator is not plugged in. Plug in unit.
Freezer control is not on. See section on controls in your owner’s manual.
Fuse is blown, or circuit breaker needs
to be reset.
Replace any blown fuses. Check circuit breaker and reset if
necessary.
Refrigerator does
not operate
Power outage has occurred Call local power company listing to report outage.
Refrigerator still
won’t operate
Unit is malfunctioning.
Unplug refrigerator and transfer food to another unit. If
another unit is not available, place dry ice in freezer section
to preserve food. Warranty does not cover food loss .
Contact service for assistance.
Condenser coils are dirty.
Clean according to cleaning instructions in your owner’s
manual.
Food temperature
is too cold
Refrigerator or freezer controls are set
too high.
See controls section in owner’s manual on how to adjust
your controls.
A
B
C
I
E
H
K
D
J
G
F
NOISE
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Freezer control (A) clicks when starting or
stopping compressor.
Normal operation
Clicking
Defrost timer (B) sounds like an electric
clock and snaps in and out of defrost
cycle.
Normal operation
Air rushing or
whirring
Freezer fan (C) and condenser fan (D)
make this noise while operating.
Normal operation
Gurgling or
boiling sound
Evaporator (E) and heat exchanger (F)
refrigerant makes this noise when flowing.
Normal operation
Thumping Ice cubes from ice maker(some models)
drop into ice bucket (G).
Normal operation
Compressor (H).makes a pulsating sound
while running.
Normal operation
Vibrating noise
Refrigerator is not level.
See Installation
Instructions for details on
how to level your unit.
Buzzing Ice maker water valve (I) hookup (some
models) buzzes when ice maker fills with
water.
Normal operation
Ice maker (J) is in the ‘on’ position without
water connection.
Stop sound by raising ice
maker arm to ‘off’ position.
See Automatic Ice Maker
section in your owner’s
manual for details.
Humming
Compresser (H).can make a high pitched
hum while operating.
Normal operation
Hissing or
popping
Defrost heater(K) hisses, sizzles, or pops
when operational.
Normal operation