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Before Calling For Service
Refrigerator does not operate.
• Confirm freezer control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at
that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
freezer control is on, lights work but 2 fans and
compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won’t operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in freezer section to preserve food.
Warranty does not cover food loss. Check warranty
certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and 1-319-622-5511
outside U.S.A. to locate an authorized Amana
technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust refrigerator and/or freezer control.
• Confirm rear air grille is not blocked. Rear air grille is
located behind garden fresh crisper.
Chiller Fresh™ system temperature is too warm.
• Turn control to colder setting.
• Adjust freezer control to colder setting.
Food temperature is too cold.
• Clean condenser coils.
• Adjust refrigerator control.
• Adjust freezer control to warmer setting. Allow several
hours for temperature to adjust.
• One of 3 cold air intake holes in beverage chiller is not
aligned with notch in right side door dike.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Clean condenser coils.
• Adjust freezer control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
• Check door gaskets for proper seal.
Garden Fresh
™
crispers or Chiller Fresh
™
system does
not close freely.
• Check for a package which may prevent drawer from
closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse
and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See “Odor Removal” instructions in “Care and Cleaning”
section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
• It may be normal. See “Normal Operating Sounds”
section.
Ice maker is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing.
Remove kinks or replace tubing.
• Check electrical connections to water valve coiland
connector block on refrigerator cabinet.
• Confirm freezer section is operating at proper
temperature.
Ice cubes have an odor.
• See “Odor Removal” instructions in “Care and Cleaning”
section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or ‘shrink’.
• Empty ice cube bucket or trays more frequently.
If used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure. Amana recommends using copper
tubing to connect household plumbing to
refrigerator. Do not use self-piercing valve. Amana
is not responsible for property damage due to
improper installation or water connection.