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Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
See “Sealed Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see cover for contact information.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Gas range noises during Bake and Broil operations
Noises that may be heard during the Bake and Broil operations:
Whooshing, Poof, Clicking, Snaps, Pop
These sounds are normal operational noises that can be heard
each time the Bake or Broil burners ignite during the cycle.
■ A pop can be heard when the gas valve is opening or cycling
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off of a
piece of glass.
■ The igniters will click several times until the flame is detected.
These are short clicking sounds like tapping a nail onto a piece
of glass.
■ A whooshing or poof sound is heard when the Bake or Broil
burner ignites.
■ On some models, a clicking sound can be heard when the
convection fan relay cycles on and off.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
Ideal cookware should have a flat bottom, straight sides and a
well fitting lid, and the material should be of a medium to heavy
thickness.
■ Is the control knob set to the proper heat level?
See “Cooktop Use” section.
■ Is the range level?
Level the range. See the Installation Instructions.
Oven will not operate
■ Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air from
the gas lines.
■ Is the electronic oven control set correctly?
See “Electronic Oven Controls” section.
Oven burner flames are yellow or noisy
■ Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see cover for contact information.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section of the “Electronic
Oven Controls” section.
Display shows messages
■ Is the display showing a flashing time?
There has been a power failure. Clear the display. On some
models, reset the clock, if needed. See “Clock” keypad feature
in the “Feature Guide” section.
■ Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL or CANCEL/
OFF to clear the display. See “Control Display” in the
“Electronic Oven Controls” section. If it reappears, call for
service. See cover for contact information.
■ Is the display showing a flashing “PUSH?” or “PSH”?
See the “Start” keypad feature in the “Feature Guide” section.
Self-Cleaning cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ Has a self-clean cycle been run in the past 12 hours?
If a self-clean cycle has been run, or canceled after the oven
has reached temperature, you will have to wait 12 hours to
restart.
Oven cooking results not what expected
■ Is the range level?
Level the range. See the Installation Instructions.
■ Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■ Is the proper oven temperature calibration set?
See “Oven Temperature Control” section of the “Electronic
Oven Controls” section.
■ Was the oven preheated?
See “Baking and Roasting” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■ Is the proper length of time being used?
Adjust cooking time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■ Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.