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Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Oven will not operate
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the oven temperature control knob set correctly?
See “Cooktop/Oven Temperature Controls” section.
■ Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Oven makes muffled ticking noise when in use
■ This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow and/or noisy
■ Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop/Oven Temperature Controls” section.
Baking results not what expected
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■ Is the range level?
Level the range. See the Installation Instructions.
■ Are baked items too brown on the bottom?
Decrease oven temperature 10°F to 30°F (5°C to 15°C).
■ Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Slow baking or roasting
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the proper length of time being used?
Increase baking or roasting time.
■ Is the proper temperature set?
Increase temperature 25°F (15°C).
■ Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.
Broiler burner fails to light
■ Is the ignition system broken?
Contact a designated service technician to replace it.
■ Is the oven pilot light lit?
See “Pilot Lights” section.