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The kettle and indicator light
do not work when the power
switch is down.
• Make sure the kettle is seated properly on the power dock and that the power cord is connected to a
functioning electrical outlet.
• Water or debris on the bottom of the kettle or on the power base may interfere with the functioning of the
kettle. Be sure that the bottom of the kettle and the power base are dry and free of debris.
• If the problem persists, please contact Aroma customer service toll-free at (800) 276-6286 or through email
at CustomerService@AromaCo.com.
The water is boiling, but the
POWER SWITCH indicator light
does not turn off.
• The auto shut-off function will not operate properly if the lid is not completely closed or the lter is not
properly in place. Allow kettle to cool, then check to see that the the lid is properly locked into place.
• If the problem persists, please contact Aroma customer service toll-free at (800) 276-6286 or through email
at CustomerService@AromaCo.com.
There are mineral deposits on
the interior of the kettle.
• A certain amount of scale build-up is normal after long periods of use and is caused by minerals contained
in hard water. The best way to prevent mineral deposits is to always use distilled water in the kettle.
• To remove deposits, try lling the kettle halfway with water and adding a few slices of lemon, then boil. If
this does not work, please see the section on page 9 entitled “REMOVING MINERAL DEPOSITS.”
TROUBLESHOOTING