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Page 11
Poor washing performance
♦ The dishes may not be loaded properly. Make sure
that soiled surfaces are facing downward or toward
the center of the dishwasher. Also, make sure that
the bowls, pots, etc., are not stacked so closely that
water can’t reach the soiled surfaces.
♦ Make sure you are using the appropriate program
settings for the dirtiness of your dishes.
♦ An item may be obstructing the spray arm rotation.
With the baskets loaded and in place, manually turn
the spray arms to make sure they move freely.
♦ Your dishwasher detergent should be fresh and stored
tightly closed in a cool, dry place. Old or caked
detergent will not dissolve properly. Wait until you
are ready to start the dishwasher to add the detergent.
If you are using the Delay program, make sure the
dispenser is dry before adding the detergent.
♦ Your dishwasher detergent may be inferior. Try a
different brand.
♦ Make sure the rinse aid dispenser is filled. (See page
6.)
♦ If you have hard water in your area, try adding more
detergent and increasing the amount of rinse aid
dispensed. (See page 5.)
♦ Check that the spray arm jets are not clogged.
♦ Do not overload the dishes and be careful to avoid
nesting.
Poor drying performance
♦ Select the Heated Dry option.
♦ If you don’t want to use Heat Dry, you can decrease
the drying time by opening the door slightly to let out
the warm, humid air.
♦ Make sure the rinse aid dispenser is filled. (See page
6.)
♦ Make sure you use the proper amount of rinse aid.
(See page 6.)
♦ Load items with concave bottoms tilted so as much
water as possible will run off.
♦ Unload the bottom basket first to avoid spilling water
onto the dishes when unloading the top basket.
♦ Certain plastics may need to be towel dried.
Plastic items
♦ Always check the manufacturer’s suggested care
instructions before washing plastic in your
dishwasher.
♦ Some high-acid foods can discolor plastic. You
should rinse these items if you do not plan to run the
dishwasher right away.
♦ Plastic items dry poorly and may need to be towel
dried.
SOLUTIONS TO COMMON DISHWASHING PROBLEMS
As with any new appliance, it sometimes takes using it a
few times to learn to operate it properly. If you are having
minor performance problems with your dishwasher, read
this section before calling for service. It may save you
time and unnecessary expense.
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You are
solely responsible for what you wash in your ASKO
dishwasher.
Chipped or Broken Dishes
♦ When you load the dishes, be sure they’re securely
in place and will not fall over or strike against each
other during the wash.
♦ Load glasses between the tines, not straddling them.
♦ Move the baskets in and out slowly to avoid slamming
the dishes together.
♦ Make sure not to load dishes so high that the spray
arms could strike them.
♦ Make sure tall glasses and stemware will clear the
top of the tub when you push the basket in.
♦ Always load delicate items in the top basket.
♦ Do not overload the dishwasher.
♦ Do not jam the glasses together when loading.
Stains and discolorations
Stains or discoloration on dishes could be caused by a
number of things. Listed below are some of the most
common causes. See also “Washing Special Items” on
page 14.
♦ Too much iron or manganese in the water can cause
yellow or brown marks on your dishes. As a
temporary solution, in place of the prewash detergent,
use one teaspoon to one tablespoon of citric acid
crystals. You should consider installing a water
filtering system.
♦ Coffee and tea stains usually have to be removed by
handwashing in a solution of 1/2 cup bleach and one
quart of water. (Do not use on sterling silver or silver
plate.) Be sure to rinse these items thoroughly before
putting them in the dishwasher so there is no bleach
residue on the dishware.
Etching
If you have a cloudy film on your dishes that can’t be
removed, it could be etching. To prevent etching, try the
following:
♦ Use less detergent. You may be using too much for
the water hardness in your area. (See page 5.)
♦ Use a good quality dishwasher detergent.
♦ Do not overload the machine. Water should circulate
freely to ensure adequate rinsing and draining.
♦ Fill the rinse aid dispenser (unless you have soft water
in your area; in which case you may not need a rinse
aid.) (See page 6.)
♦ Use a lower water temperature setting.
♦ Do not use the Heat Dry option.
♦ Do not pre-rinse the dishes; just scrape off large food
particles and bones.