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Detergent left in compartmentDetergent left in compartment
♦ Be careful not to load items so close to the dispenser
that the cover will not open to release the detergent.
♦ The dispenser is not supposed to open when you
use the Rinse program.
♦ Your dishwasher detergent should be fresh and
stored tightly closed in a cool, dry place. Old or caked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.
♦ Wait until you are ready to start the dishwasher to
add the detergent.
♦ If you are using the Delay program, make sure the
dispenser is dry before adding the detergent.
♦ The detergent compartment only opens in the main
wash programs, not the Rinse program.
Dishwasher makes unusual noisesDishwasher makes unusual noises
♦ This usually means that something is not loaded
properly. Make sure the dishes are securely in place
and that nothing has fallen between the basket tines.
Also, place small items in the small items
compartment and close the lid. (See page 4.)
Dishwasher leaksDishwasher leaks
♦ Use only unscented, granular automatic dishwasher
detergent. Using a liquid detergent could cause
oversudsing and leakage.
♦ You should always use fresh detergent.
♦ The amount of detergent needed for your dishes
depends on the hardness of the water in your area.
Contact your local utility company to learn the water
hardness in your area then refer to the chart on page
5 to determine the amount of detergent you should
use.
♦ Be careful not to overfill the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead
to overflowing. Wipe away any spills with a damp
cloth.
♦ Make sure the dishwasher is level. (See the
installation instructions.)
Dishwasher runs too longDishwasher runs too long
♦ If the temperature of the water entering your
dishwasher is below 120°, the dishwasher runs
longer because it heats the water to the proper
temperature for the program selected. Raising your
water heater setting may help to shorten the cycle
times. If this doesn’t resolve the problem, call the
ASKO Advisory Center.
ASKO Advisory Center Phone Number: 972-238-0794
TROUBLESHOOTINGTROUBLESHOOTING
If you should experience a problem with your dishwasher,
you should review the following list of frequently
encountered situations. It could save you the cost and
inconvenience of a service call.
Even though the product is under warranty, if the problem
Dishwasher does not drainDishwasher does not drain
properlyproperly
♦ Make sure that the cycle was complete before you
opened the dishwasher. If not, allow it to complete
and check again.
♦ Some water left in the sump area near the drain is
normal.
♦ If the plumbing code in your area requires an air
gap, make sure that the air gap isn’t blocked or
plugged.
♦ If the unit is connected to a garbage disposer, make
sure the disposer is empty.
♦ If water backs up into the sink, check the garbage
disposer and trap for blockage.
♦ Check the dishwasher filters and drain area for
blockage. (See pages 6 and 7.)
♦ Check for a kink in the drain hose.
♦ You may need to adjust the drain time to
accommodate longer drain lines, air gaps, etc. (Call
the Advisory Center.)
Dishwasher does not fill properlyDishwasher does not fill properly
♦ Make sure the water supply is turned on.
♦ Make sure the dishwasher is turned on and the door
is closed securely.
♦ Check for crimps in the water feed line.
♦ You may need to adjust the water inlet time to
compensate for low water pressure in your area.
(Call the Advisory Center.)
♦ The system is designed to detect an overflow. When
it does, it shuts off the circulation pump and turns on
the drain pump. (See “Overfill Protection” on page
7.)
Dishwasher will not startDishwasher will not start
♦ Make sure the dishwasher is turned on and the door
is closed securely.
♦ Make sure the Delay option is not turned on.
♦ Check that the water supply is connected properly
and the water is turned on.
♦ Make sure the power cord is properly plugged into
the wall socket.
♦ Check your fuse box for a blown fuse or tripped circuit
breaker.
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer to
page 12 to determine what is and is not covered under
your warranty. If you’re still not sure, contact the ASKO
Advisory Center before you call a service technician.