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Customer Care Center
1-800-898-1879
www.askousa.com
Problems
Po
ss
ible cau
s
e
s
A
c
t
ion
S
tains on stainless steel or
si
lver.
Stains which remain after
di
shwash
i
ng
.
Rattl
i
n
g
sound dur
i
n
g
d
ishwashing
.
The machine will not
s
tart
.
To restart the mach
i
ne,
p
ress the Start/Sto
p
button
f
or 3 seconds. Then select a
new program and press the
S
tart
/S
to
p
button
.
•
C
ertain food remnants such
as mustar
d
, mayonna
i
se,
l
emon, vinegar, salt, and
d
ress
i
n
g
s can cause sta
i
ns
on stainl
e
ss st
ee
l i
f
allow
e
d
to remain for any len
g
th of
tim
e
. All stainl
e
ss st
ee
l can
m
ark silv
e
r if allow
e
d to com
e
i
nto contact durin
g
the dish
-
w
ashing process. Aluminum
c
an a
l
so cause sta
i
ns on
dish
e
s.
•
Lipstick and tea can be di
f-
ficult to remove
.
•
Th
e
di
s
h
es are not proper
l
y
l
oaded or the spray arms are
n
ot rotatin
g.
•
You have
f
or
g
otten to switch
on th
e
main switch.
•
Th
e
d
oor
i
s not c
l
ose
d
p
ro
p
-
erl
y
.
•
Th
e
h
ome
’
s c
i
rcu
i
t
b
rea
k
er
h
as trippe
d
•
The plu
g
is not plu
gg
ed in
.
•
The water ta
p
is o
ff
.
•
Overfillin
g
/leaka
g
e
•
A whirring sound
(
the drain
p
um
p)
is heard from the
m
achine
,
which ceases when
the
p
ower is turned off at the
m
ain
p
ower switch.
•
Rins
e
o
ff
f
ood r
e
sidu
e
o
f
this
type if you do not intend to
start th
e
dishwash
e
r imm
e
di-
ate
l
y
.
•
Heavier pro
g
rams are lon
g
er,
and use hi
g
her temperatures
f
or dirtier loads. Use a heavi
-
er pro
g
ram better suited for
th
e
load.
•
C
heck that the china is
l
oaded securely. Spin the
spray arms to make sure they
r
o
t
a
te
.
•
C
hec
k
•
C
hec
k
•
C
hec
k
•
C
hec
k
•
C
hec
k
•
C
ontact our
C
ustomer
C
are
C
enter at the number at the
b
ottom o
f
the page.
1
. Shut off the water tap
.
2.
U
np
l
u
g
t
h
e e
l
ectr
i
ca
l
p
l
u
g
f
rom th
e
outl
e
t
.
3
.
C
ontact our
C
ustomer
C
are
C
enter at the number at the
b
ottom of the pa
g
e.