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floor when it is moved slightly. Be sure floor can
adequately support freezer. Level the freezer by
putting wood or metal shims under part of the
freezer.
The freezer is touching the wall. Re-level the
freezer and move it from the wall.
See “Installation Instructions”.
Moisture forms on inside freezer walls. Weather is hot and humid, which increases
internal rate of frost build-up. This is normal.
Door is slightly open.
Door is kept open too long, or is opened too
frequently. Open the door less often.
The door is not sealed properly.
Moisture forms on outside of freezer. Door is slightly open, causing cold air from inside
the freezer to meet warm moist air from outside.
The door will not close properly. The freezer is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
SERVICE FOR YOUR FREEZER
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti freezers. With the purchase of your Avanti freezer, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service Team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029
Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home, by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your freezer inside and out.