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ONE-YEAR LIMITED WARRANTY
3
Back to Basics Products, Inc., warrants your new Cocoa~Latte Express
Personal Hot Drink Maker to be free from defects in materials and
workmanship under normal household use for a period of 1 year from the date
of purchase. During this period, such defects will be repaired or the product
replaced at Back to Basics
®
discretion without charge. This warranty does
not cover exterior or interior finish or damage caused by misuse, accident, or
negligence.
A purchase receipt or other proof of date of original purchase will be required
before warranty service is rendered. Please fill out and return the warranty
registration card located on page 10.
If a problem with this houseware item develops during or after the warranty
period, please contact Back to Basics Products, Inc. for service.
If service is required:
• Send a brief letter explaining the problem. Be sure to include your
name, address, and phone number.
• For faster service, call 801.523.6600 or e-mail service@btbproducts.com.
• Most service problems are resolved with the replacement of a broken
or defective part. If this is not the case, we will give you instructions for
returning the unit.
Any appliance submitted for repair must be sent (transportation charges
prepaid) to:
Back to Basics Products, Inc.
675 West 14600 South
Bluffdale, UT 84065
If you have any questions concer
ning the use or care of this product
, or
comments reqarding your experience with the product, please write a letter
explaining the nature of your concern.