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Sandwich Merchandiser Maintenance
13
Troubleshooting
Problem Cause Possible Solution
Unit will not turn on.
Power cords not
connected or circuit
breaker supplying power
to the unit has tripped.
Make sure power cords are connected and circuit
breaker is on. If problem persists contact a
licensed electrician.
Product is not holding it’s
temperature
Product temperature is
too low when loaded.
Or
Faulty component in
heating circuit
Make sure product is above 160° F when loaded.
Contact an authorized BKI service agent for
corrective action.
Unit is not heating
No power to unit
Or
Faulty component in top
or bottom heating circuit.
Make sure power cords are connected and circuit
breaker is on. If problem persists, contact licensed
electrician.
Contact an authorized BKI service agent for
corrective action.
Repair
Before replacing any parts, make sure the power has been turned off and the unit has
cooled down.
Lamp Replacement
Only use Teflon-coated lamp to prevent glass contamination.
1. Remove power from the unit by following the shutdown procedures in the Operation section.
2. Allow the equipment to cool to room temperature.
3. Remove lamp guard.
4. Carefully remove the faulty lamp.
5. Replace with the new lamp and reattach the lamp guard.