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Troubleshooting 4
This section is designed as an aid in trouble-
shooting, not as a substitute for a qualified
technician. You may encounter a problem with
your EZ Melt that is not covered in this section,
or you may try the remedies suggested here and
find that they do not correct the problem. In
either case, feel free to call Belshaw Bros. at
(206)322-5474. One of our customer support
representatives will be happy to help you. When
you call, please specify the following:
The model number of the machine.
The serial number of the machine.
The voltage, phase, and hertz (cycle) of
the machine.
CAUTION
If you perform repairs yourself or have them
performed by anyone other than Belshaw
Bros. or a service technician authorized by
Belshaw Bros., you do so at your own risk.
For factory service, call us for a return goods
authorization. Then send your machine to us,
freight prepaid, with your instructions for
service, your phone number, and the name of the
person for us to contact when we have made a
cost estimate. In most cases, the machine can be
shipped back, freight collect, within five days.
To avoid down time, call us to see whether we
have a machine we can loan to you while your
machine is being serviced.
Ship machines in need of servicing to:
Belshaw Bros., Inc.
1750-22nd Ave. S.
Seattle, WA 98144 USA
Following is a troubleshooting chart to help you
identify and solve some basic problems.
WARNING
Disconnect the machine from the power
source before disassembling, repairing, or
wiring.
Belshaw Bros., Inc. 1750 22
nd
Ave. S. Seattle, WA 98144 Phone 206-322-5474 Fax 206-322-
5425
12 MN-1316EN EZ Melt Model EZ18, EZ24, EZ34