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X13 & X13A OWNER/OPERATOR MANUAL • 11
Troubleshooting
Electrical Failure
1. Is the pilot light illuminated? If not:
• Is the power cord completely plugged into the wall outlet?
• Check the power cord for cuts or breaks.
• Are you getting electricity from the wall outlet? Check by plugging in another piece of equipment
with the same electrical requirements.
2. Is the pilot light illuminated but blinking? If so, then push the stop button and then the start button. If the
light is still blinking, then contact your nearest Designated Berkel Service Location. If you do not know
your nearest Designated Berkel Service Location, then see page 10 for details on whom to contact.
3. If the correction of any of the above conditions does not result in a functional slicer, call your Designated
Berkel Service Location.
Can’t remove product table
1. Make sure the gauge plate is closed by turning the thickness control knob to 0, and the product table is
fully to the front of the slicer
Product table doesn’t move freely
1. Check to make sure the slicer is not in the automatic mode.
Pusher is not sliding easily on the rod
1. Check that the rod is clean and apply Berkel oil to the rod.
Thickness Control Knob not Advancing Gauge Plate
1. Is the product table properly attached to the support arm? If not, then the gauge plate cannot be
opened.
Note: The mechanism in the undercarriage should not be oiled or greased.
2. If the correction of the above condition does not result in a functional slicer, call your nearest Designated
Berkel Service Location.
Knife not sharpening
1. Are sharpening procedures being followed exactly as shown in this manual?
2. Are sharpening stones clean? If not, then remove them from the assembly and clean them thoroughly
3. Are sharpening stones worn and not making contact with the knife? If so, then replace them.
4. Is the knife clean? If coated with food fats, the sharpening stones won’t sharpen the knife. Clean the
knife and stones.
with water and a stiff bristled brush. They are left hand threaded nuts.