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Service, if necessary, must be performed by
a Black & Decker (U.S.) Inc., Household
Appliance Company-Owned or Authorized
Service Center. The Service Center nearest
you can be found in the yellow pages of
your phone book under “Appliances-Small-
Repairing.” For your convenience, a com-
plete listing of our Company-Owned Service
Centers is listed on pages 10-11.
If mailing or shipping your Coffeemaker,
pack it carefully in a sturdy carton with
enough packing material to prevent dam-
age. Be sure to empty water from the reser-
voir and Carafe before packing. You may
use original packaging as long as you’ve
include packing material suitable for ship-
ping. Include a note describing the problem
to our Service Center and be sure to give
your return address. We also suggest that
you insure the package for your protection.
Consumer-replaceable parts and acces-
sories are available at Black & Decker
(U.S.) Inc., Household Appliance
Company-Owned or Authorized Service
Centers. To order a replacement Carafe by
phone (or any other replacement part such
as the brew basket, water spreader, or
serving lid), call toll free, 1-800-258-6003.
9
SERVICE OR REPAIR