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Self Help - Cooktop
To avoid unecessary service charges, check these suggestions before calling for service.
Element cycles on the highest setting
Element cycles more than usual
A slight odor is noticeable when an element is
turned on
Cooktop controls will not turn on
Replacement razor blades for the scraper
Cooking results are not what was expected
• This is normal. The temperature limiter operates
automatically to protect the glass ceramic surface
from extreme high temperature damage.
• Pan base is warped and not making full contact with
the heating surface.
• Base diameter of pan is too small for the size of the
element.
• Pan ingredients have boiled dry.
• Material of pan is a poor heat conductor; heat transfers
too slowly
• This is normal with new cooktops and will disappear
after several uses.
• Check the power source to see if a fuse has blown or
if the circuit breaker tripped.
• Check power supply.
• The scraper is packaged with single-edge, stainless
steel blades. Use a standard single-edge blade for
replacement.
• The cooktop is not level.
• Cooking pan does not fit the surface being used.
• Cookware is not the type or size recommended.
QUESTION SUGGESTED SOLUTIONS