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Customer service
Contact our Customer Service department if your appliance needs repair. Our
central Customer Service Center (see below) will also be happy to supply you with
details on a center close to you.
When you contact our customer service, please have the E number and the FD
number for your appliance available.
You can find the identification plate with these numbers on the underside of the
appliance and in the appliance booklet.
Questions? Please contact us. We look forward to hearing from you!
800-944-2904
www.boschappliances.com
5551 McFadden Ave.
Huntington Beach, CA 92649
Warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of
Limited Warranty apply only to the BSH Electric Cooktops ("Cooktop") sold to you,
the first using purchaser, provided that the Cooktop was purchased (1) for your use
and not for resale and (2) in the United States or Canada and is located in the
country of purchase. As used in this Statement of Limited Warranty, the term "Date
of Installation" shall refer to the earlier of the date the Cooktop is installed or ten (10)
business days after the date the Cooktop is sold to the first using purchaser, the
warranties stated herein apply only to the first using purchaser and are not
transferable.
BSH warrants that its Cooktop is free from defects in materials and workmanship for
a period of twelve (12) months from the Date of Installation. During the warranty
period, BSH or its authorized service center will repair or replace, at its sole option,
any Cooktop that proves to have been defective under conditions of normal use
without charge. All removed parts and components shall become the property of
BSH, at BSH's option. All replaced and/or repaired parts shall assume the identity of
the original part for purposes of this warranty and this warranty shall not be
extended with respect to such parts.
BSH further warrants that the electric heating elements and controls of the Cooktop
and the ceramic glass of the Cooktop shall be free from defects in materials for a
period of time beginning on the twelfth (12th) month from the Date of Installation and
continuing until the sixtieth (60th) month from the Date of Installation ("extended
warranty period"). During the extended warranty period,
E number and FD number
Standard limited
warranty
Extended limited warranty