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33
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
I cannot select
a certain carafe
amount
The minimum carafe
amount is 2 cups, while
the maximum is the
number of cups of water
in the tank, up to 12 cups.
Press open the flip-top water tank
lid. Pour the desired amount of cold,
preferably filter water.
I can only select
9 cups
‘INTENSE’ strength
setting selected. The
maximum number of
cups that can be brewed
at the maximum strength
is 9 cups.
To brew 12 cups, select the
‘STRONG’ strength setting.
My cup does not
fit under the drip
stop outlet.
The maximum cup or
travel mug dimensions
are 7.5” height, 2¾"
diameter.
Remove the drip tray at the base
of the machine. Press the OPEN
button to open the swing-out door.
Insert the cup/mug into the drip
tray cavity before closing the swing-
out door.
I regularly switch
beans
Buy an additional bean hopper to
make transfer and storage of beans
easier.
To grind out any residual coffee
beans, lock an empty bean hopper
onto the machine. Completely fill
the water tank, select ‘12 CUPS’ and
the ‘INTENSE’ strength setting.
Press the START | CANCEL button.
When the grinder stops grinding,
press the START | CANCEL button
to cancel the cycle. Remove the
coffee grinds from the coffee basket.
‘DE-SCALE’ on
LCD screen
There is excessive
mineral build-up affecting
the performance of the
machine.
De-scale the machine. Refer to
‘Removing Calcium Build-Up’,
page 27.
I want to empty the
water tank
Refer to ‘Empty the Water Tank’,
page 27.
Water is leaking
from the back of
the machine
Water tank is overfilled. Do not exceed the 12 cup maximum.
The machine will beep when full
and the water level float will rise to
indicate the maximum level.
BDC600XL_IB_B11.indd 33 25/05/11 1:34 PM