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Cleaning The Housing / Cup
Warming Tray
The outer housing can be wiped with a soft,
damp cloth (do not use abrasive agents or
cloths which can scratch the surfaces).
WARNING: DO NOT IMMERSE CORD, PLUG
OR APPLIANCE IN WATER OR ANY OTHER
LIQUID.
Cleaning The Drip Tray
The drip tray should be removed, emptied
and cleaned at regular intervals, particularly
when the drip tray full indicator is showing
‘Empty Me!’
Remove the stainless steel grid and pull
the ‘Empty Me!’ full indicator upwards to
dislodge from the drip tray. Wash with warm
soapy water, using a non-abrasive washing
liquid, rinse and dry thoroughly.
To re-insert the ‘Empty Me!’ full indicator back
into the drip tray, simply push back into aligning
slots.
WARNING: THE WATER TANK SHOULD
NEVER BE REMOVED OR COMPLETELY EMPTIED
DURING DECALCIFYING.
Decalcifying The Machine
After regular use, hard water can cause
mineral build up in and on many of the
inner functioning components, reducing the
brewing flow, power of the machine, and
affecting the quality of coffee.
We advise decalcifying the machine on a
regular basis (every 2-3 months) using a
mixture of white vinegar and water.
Follow the instructions provided or use the
following as a guide:
Do not clean any of the parts or accessories in
the dishwasher.
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Diluted solution
(for softer water)
1 part white vinegar
2 parts cold tap water
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Concentrated
solution
(for harder water)
1 part white vinegar
1 part cold tap water
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Ensure the ‘SELECTOR CONTROL’ is in the
‘STANDBY’ position, the ‘POWER’ button
is in the ‘Off’ position and the machine
is switched off at the power outlet and
unplugged.
Remove the filter holder and frothing
attachment. Pour the mixture of white
vinegar and water into the water tank.
Plug the machine into the power outlet and
switch on.
Press the ‘POWER’ button to the ‘On’ position
and turn the ‘SELECTOR CONTROL’ to the
‘STANDBY’ position.
Place a large container under the group
head, and steam wand.
When the brewing temperature has been
reached the red ‘HEATING’ light will switch
off. Turn the ‘SELECTOR CONTROL’ to the
‘ESPRESSO’ position to commence pour.
Once half the mixture of white vinegar and
water has run through the group head turn
the ‘SELECTOR CONTROL’ to the ‘STANDBY’
position.
Set the ‘SELECTOR CONTROL’ to the ‘STEAM’
position and allow the remaining solution
to run through the steam wand. When the
solution has run through, set the ‘SELECTOR
CONTROL’ back to ‘STANDBY’ position.
After decalcifying, remove the water tank
and rinse thoroughly then re-fill with fresh
cold water. To rinse the machine, repeat
previous steps.
Do not use any other decalcifying agents,
other than vinegar.
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Care and Cleaning (continued)
PROBLEM POSSIBLE CAUSES
Coffee does not run through
Machine is not turned on or plugged in
Water tank is empty
Selector control not in ‘Espresso’ position
Coffee grind is too fine
Too much coffee in the filter
The filter is blocked (see Care and Cleaning)
Excessive tamping
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Coffee runs out too quickly
Coffee grind is too coarse
Incorrect quantity of coffee in the filter basket
Not firmly tamped
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Coffee runs too slowly
The water tank is empty or low
Coffee grind is too fine
Machine is blocked by scale build up (see Care and
Cleaning)
Too much coffee in the filter basket.
Excessive tamping
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Coffee runs out around the edge
of the filter holder
Filter holder is not inserted in the brew head properly
There are coffee grounds affecting the sealing around the
filter rim
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Coffee is too weak or watery
Coffee grind is not fine enough (use coffee ground for
espresso machines)
Not enough coffee in the filter
Incorrect quantity of coffee in the filter basket
Not firmly tamped
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Coffee is too cold
Machine not preheated
Cups not preheated
Milk not heated enough (if making a cappuccino or latte)
refer to Milk guide
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Trouble Shooting Guide