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Possible problem Easy solution
Machine will not work The safety locking arm may not be correctly engaged in
when switched ‘ON’ the vertical operating position with the locking arm located into
the two grooves on either side of the juicer cover (see picture on
page 8, Step 5).
Motor appears to stall Wet pulp can build up under the cover if the juicing action
when juicing is too vigorous. Try slower juicing action by pushing the food
pusher down more slowly. Clean the integrated pulp container,
the stainless steel filter basket and the juicer cover.
Excess pulp building Stop the juicing process. Remove the juicer cover, scrape off
up in the micro mesh pulp. Re-assemble and begin juicing again. Try alternating
filter basket (soft and hard) vegetable and fruit varieties.
Pulp too wet and Try a slower juicing action by pushing the food pusher down
reduced extracted juice more slowly. Remove stainless steel filter basket and thoroughly
clean mesh walls with the nylon brush. Rinse the stainless steel
filter basket under hot water. If the fine mesh holes are blocked,
soak the stainless steel filter basket in a solution of hot water
with 10% lemon juice to unblock the holes or wash in the
dishwasher. This will remove excess fibre build up (from fruit or
vegetables) which could be inhibiting the juice flow.
Juice leaks between Try a slower juicing action by pushing the food pusher down
the rim of the juicer more slowly. Fruit and vegetables with a high water content
and the cover of the filter (tomatoes and watermelon) should be juiced on low speed.
Bowl surround juice sprays Try a slower juicing action by pushing the food pusher down
out from spout more slowly.
Juicer makes loud Filer basket is not properly snapped into position.
noise when turned on Turn the On/OFF button to OFF. Turn the power OFF.
Disassemble the Juice Fountain (refer to disassembling page 11).
Re-assemble (refer to assembly page 7).
No Juice coming out Check that the spout is not blocked with pulp.
while juicing Refer to care and cleaning page 13.
Trouble shooting guide
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