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TU-3/TB-3 3 GALLON
ICED TEA BREWER
© 2012 Starbucks Coffee Company. All Rights Reserved. SFS-007-WPS-ECD-00622
Brewer and Airpot Cleaning
Brewed Tea Hold-Time Standard
Brewer & Server Troubleshooting Guide
Daily
24 hours — Refrigerated
12 hours — Not Refrigerated
•
Rinse brew basket and airpot with hot water after each brew cycle.
•
Wipe around spray head of brewer daily. Do not use soap or abrasives.
•
Wipe exterior of brewer daily. Do not use abrasives.
PROBLEM POSSIBLE CAUSE SOLUTION
Brew cycle will not start
Power switch off Turn on power switch
No power to brewer Make sure unit is plugged in
No water to brewer Make sure shut-off valve is open
Weak tea
Improper dose Make sure you are using recommended dosage
Ice added to server
Do not start brew until ready light is on
Allow customers to pour freshly brewed Iced
Tea into a cup of ice to insure quality
Strong tea / Tastes old
Improper dose Make sure correct dosage is used
Servers are not clean inside Always start with a clean server
Too much water added during dilution
There should be roughly 72 oz. of extracted tea
before cold water is added to make 3 gallons
Tea is cloudy
Cold cycle not allowed to finish
Ensure that the brewer is allowed to complete
its final cold water infusion
Hard water
If cloudy tea persists after cold water cycle,
have water hardness checked. A softener may be
needed (at acct cost) to allow proper tea extraction
Ice added to tea before serving Do not add ice before serving
Hot water hooked to machine
Check to make sure that a cold water line is
attached to machine
Water filter needs changing
Check water filter date and make sure it has been
changed in the last 6 months. If not, change
Short potting
Plugged water filter Change water filter
Not using a dedicated water line
Hook up to a dedicated water line, a water line
not shared with other equipment
TM
Note — Ordering, changing and cost of water filtration is the customers responsibility.
To order water filters go to http://starbucksfs.com/ContactUs/Equipment/Order_Filter
For directions on how to change filters go to http://starbucksfs.com/Support/Equipment/Water_Filtration
Or contact your Starbucks rep who can direct you to the right place to get the right water filter.