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How To Contact Capresso / Customer Service
Should you require further information or if particular problems occur that are
not covered in this manual, please • CALL our toll free HELP LINE:
1-800-767-3554 Monday-Thursday 8AM to 9PM, Friday 8AM to 8PM and
Saturday 9AM to 5PM Eastern Time Zone. Feel free to call at any time. If you
are connected to our voicemail, PLEASE DO NOT HANG UP. Leave your name,
telephone number and time to call back. Please leave the name or model number
of your Capresso product, in this case it is H2O Steel PLUS, Model #278.
• FAX us at 1-201-767-9684 • E-MAIL us at contact@capresso.com
• VISIT our website at www.capresso.com
• WRITE to JURA Inc., Customer Service P.O. Box 775, Closter, NJ 07624
Ordering Parts & Accessories
• Please go to our website www.capresso.com to register your product and to
order any additional parts and accessories.
PLEASE DON'T!
• Never boil water while the lid is open. Hot steam may cause injuries and may
damage wooden panels in your kitchen.
• Never try to remove the lid.
• Before opening the lid make sure the water is not boiling.
• Never fill kettle with anything but water.
• Do not add instant soups or any other soluble to the kettle.
• Do not use the kettle to thaw food of any kind.
• Do not use the kettle to make sauces or to melt cheese, butter or any other items.
• Never immerse the kettle in any liquid. Never put kettle or base in the dishwasher.
BEFORE USING FOR THE FIRST TIME
Read all Important Safeguards and below operating instructions before using
this kettle. Discard the first filling of boiling water to remove any dust and
residues from the manufacturing process.
TO BOIL WATER
1. Remove kettle from base.
2. Push the black button on top of the lid and the lid will pop open. DO NOT
bend lid past its opening point or try to remove lid!
3. Fill with the desired amount of fresh cold water. The kettle has minimum and
maximum markings. Never under fill or overfill the kettle.
CAUTION / DANGEROUS: Never fill above the MAX line. If you fill above
the max line, boiling water will push out of the pouring spout. This can
cause severe injuries and burns.
4. Close lid and ensure it is locked into place.
5. Place kettle on Power Base.
6. Plug cord into outlet, the 4 blue LED lights will flash and then shut off.
7. Press the 212°F (Boil) Black Tea temperature setting. The red indicator light
will turn on and the kettle begins to heat water. The warmer the water
becomes the more you will hear the noise of the water heating up.
8. When the water reaches a boil the red indicator light will shut off and the
blue indicator lights will flash to indicate the water has boiled. The kettle will
automatically shut off after boiling.
4.