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• The version number of the unit's firmware.
• The version number of the network software you are using (e.g.,
NetWare 3.12.)
• The network topology (e.g., Ethernet).
• The name and version numbers of the email system and clients you
are using.
• A description of the problem or its symptoms.
Web Site
The Castelle web site, http://www.castelle.com, provides a point of
departure for a variety of information.
Information regarding the following topics is available at
http://www.castelle.com/products/FaxPress
• FaxPress Server Hardware and Software
• Sending, Receiving and Managing Faxes
• Castelle Internet Faxing (CIF)
• Email Integration
• Network Integration
• Automatic Routing and PBX Integration
• FaxPress Premier White Paper
• FaxPress Premier Brochure