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Safety
Cecilware Qualified Service Technician should carry out repairs if necessary. Do not remove any
components or service panels on this product
When cleaning, switch power off and disconnect from the outlet. If the power cord is damaged, it must
be replaced by a Cecilware Recommended Qualified Service Technician in order to avoid a hazard.
Allow the Cheesemelter to cool down after use before dismantling for cleaning; the unit will still be too hot
to handle immediately after use.
Trouble Shooting
If your Cecilware Cheesemelter does not operate, please check the following before placing a service
call.
Top Cheesemelter
CMS24Q, CMS24M
Problem Cause Remedy
1. Mains power supply 1. Check mains power supply
2. Unit is not switched on
2. Check that the unit is correctly
plugged in and turned on;
ensure you have read the
manual for both methods of
operation:
¾ Timer Control: provides full
power to the elements for the
period of time selected
¾ Dial Control: provides desired
heat for continued operation when
the timer is off
3. Fuse in the plug has
blown
3. Replace the fuse in the plug with
correctly rated fuse
4. Dial Control or Timer
are faulty
4. Call service agent or qualified
technician
5. Plug and lead are
damaged
5. Call service agent or qualified
technician
The unit is not working, the
indicator light is not on.
6. Internal wiring fault
6. Call service agent or qualified
technician
The unit is heating but the
indicator lights are not on.
1. The indicator light is
faulty
1. Call service agent or qualified
technician