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Problem
Grill not heating
Circuit breaker trips
or fuse blows
Grill will not cook
properly
Flare-ups
Controller indicator
light is OFF.
Persistent grease fire.
Troubleshooting
Explanation / Possible Cause
Controller turned off.
No Power.
Faulty controller or heating element.
Power Surge
Another appliance plugged into same circuit as grill.
Moisture or water in controller or electrical connections
Damaged cord or electrical connections.
Lid off of grill.
Insufficient preheat or temperature set too low.
Inappropriate extension cord.
Excessive buildup on insulation bowl.
Too many ceramic briquets.
Excess fat in meat.
Excessive cooking temperature.
Grease build up.
Normal controller cycling.
No power.
Faulty controller
Grease trapped by food build up.
Grease soaked briquets.
Prevention / Solution
Turn controller knob to maximum setting.
Be sure controller is fully seated in heating element bracket
and grill is properly plugged into outlet.
Check for tripped household circuit breakers or GFI (Ground
Fault Interrupter). Reset or replace if necessary.
Try another outlet.
Replace controller or heating element.
Turn controller to OFF position before plugging into electrical
outlet.
Do not use other electrical appliances on the same circuit.
Keep controller and all electrical connections dry. Do not
operate unit when raining.
Replace damaged controller or extension cord.
Place lid on grill while cooking.
Preheat 15-20 minutes. Increase controller setting.
Replace with appropriately rated cord (15 amps)
Clean lower insulation bowl.
Use 10 ceramic briquets maximum.
Trim fat from meat before grilling.
Adjust (lower) temperature as needed.
Clean grill and replace briquets (10 maximum).
Increase knob setting or wait for light to cycle on.
See "Grill not heating."
Replace controller or heating element.
Turn controller knob to OFF. Keep lid on and let fire burn out.
After grill cools, remove briquets and clean insulation bowl.
Replace with fresh briquets.
Do not apply water to fire.
Personal injury may result.
DO NOT RETURN YOUR GRILL TO THE STORE.
CALL:
1-800-241-7548
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