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Table 6-1 Trouble Shooting Guide (Continued)
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Timer transformer has failed. See note #1.ON/OFF switch light ON
but timer does not light.
(Electronic Timer Models
only).
Inoperative controls. See note #1.
Operating in manual mode. Switch to timed mode for timer to be
effective.
Heat Standby Switch has loosened or
failed closed.
(21CET16 only)
See note #1.
Heat standby timer is stuck closed.
(21CET8 or 24CEA10 only)
See note #1.
Steam flow does not stop
when timer stops.
Inoperative controls inside cabinet. Turn off electricity at main external power
switch. See note #1.
It is common for a small amount of
water to condense around the door.
This is normal operation of the unit. No
action is necessary.
Water supply to condenser turned
OFF.
Open water supply valve.
Hot water instead of cold water
connected to condenser fitting.
Make proper connections. Refer to section
on water supply in installation manual. See
note #3.
Compartment drain clogged or
covered.
Clean drain with USDA approved drain
cleaner. If condition persists see note #1
External drain not properly installed,
should be free-air vented and pitched
down.
See note #2 and #3.
Door gasket or door parts worn. See note #1.
Steamer not level. See note #2.
Steam and/or water
draining around
compartment door.
See WARNING under
note #7.
Condenser inoperative See note #1.
Hot water instead of cold water
connected to condenser fitting.
Make proper connections. Refer to section
on water supply in installation manual. See
note #3.
Water supply to condenser turned
OFF.
Open water supply valve.
Condenser water line strainer and/or
nozzle are clogged.
Clean out condenser water supply strainer
and or condenser nozzle (see note 1).
Water supply line to the condenser
blocked, broken, or leaking.
Repair or replace water supply line.
See note #1.
Inoperative condenser solenoid. See note #1.
Solid particles have partially blocked
the drain valve open.
Blowdown unit to rinse drain. If condition
persists see note #1.
Abnormal amount of
steam coming from drain.
Inoperative controls See note #1.
Water leaking from the
bottom of cabinet.
Broken or loose plumbing inside
steamer cabinet.
Turn off electricity at main power switch
and close water supply valve(s). See note
#1.
Water leaking from water
pipes or drain lines.
Plumbing needs repair. See note #3.
Compartment bottom
dirty with food drippings.
Juices and/or food leaking from pans Put a solid pan under perforated pans to
catch drippings, or put less food in pan.
(Continued on next page)