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IMS0002/0296 SERVICE INFORMATION
APPENDIX A-1
Conair has made the largest investment in customer support in
the plastics industry. Our service experts are available to help
with any problem you might have installing and operating
your equipment. Your Conair sales representative also can help
analyze the nature of your problem, assuring that it did not
result from misapplication or improper use.
To contact Customer Service personnel, call:
From outside the United States, call: 814-437-6861
You can commission Conair service personnel to provide on-
site service by contacting the Customer Service Department.
Standard rates include an on-site hourly rate, with a one-day
minimum plus expenses.
If you do have a problem, please complete the
following checklist before calling Conair:
❒ Make sure you have all model, serial and parts list
numbers for your particular equipment. Service
personnel will need this information to assist you.
❒ Make sure power is supplied to the equipment.
❒ Make sure that all connectors and wires within
and between control systems and related
components have been installed correctly.
❒ Check the troubleshooting guide of this manual
for a solution.
❒ Thoroughly examine the instruction manual(s)
for associated equipment, especially controls.
Each manual may have its own troubleshooting
guide to help you.
❒ Check that the equipment has been operated as
described in this manual.
❒ Check accompanying schematic drawings for
information on special considerations.
BEFORE YOU
CALL ...
H
OW TO CONTACT
CUSTOMER
SERVICE
Additional manuals and
prints for your Conair
equipment may be
ordered through the
Customer Service or
Parts Departments for
a nominal fee.
WE’RE HERE
TO
HELP