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The doors will not close completely
■
Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up
less space.
■
Is the ice bin out of position?
Push the ice bin in all the way.
■
Are the crisper cover, pans, shelves, bins, or baskets out
of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Refrigerator
Features” section for more information.
■
Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
■
Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
■
Were the doors removed during product installation and
not properly replaced?
Remove and replace the doors according to the “Refrigerator
Doors: Removing, Reversing (optional) and Replacing”
section, or call a qualified service technician.
The doors are difficult to open
■
Are the gaskets dirty or sticky?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
The doors will not close completely
■
Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up
less space.
■
Is the ice bin out of position?
Push the ice bin in all the way.
■
Are the crisper cover, pans, shelves, bins, or baskets out
of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Refrigerator
Features” section for more information.
■
Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
■
Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
■
Were the doors removed during product installation and
not properly replaced?
Remove and replace the doors according to the “Refrigerator
Doors: Removing, Reversing (optional) and Replacing”
section, or call a qualified service technician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Crosley
®
appliance.
To locate factory specified replacement parts in your area, call
our Consumer Assistance Center telephone number or your
nearest designated service center.
If you need service
Call the Whirlpool Consumer Assistance Center
toll free:
1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies.
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Crosley with any
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.