Cuisinart DCC-1100 Series Coffeemaker User Manual


 
10
WARRANTY
LIMITED THREE-YEAR WARRANTY
We warrant that your Cuisinart
®
Classic 12-Cup
Programmable Coffeemaker will be free of defects in
materials and workmanship under normal home use
for 3 years from the date of original purchase.
We recommend that you visit our website,
www.cuisinart.com for the fastest, most efficient way
to complete your product registration. However,
product registration online does not eliminate the need
for the consumer to maintain the original proof of
purchase in order to obtain the warranty benefits. In
the event that you do not have proof of purchase date,
the purchase date for purposes of this warranty will be
the date of manufacture.
If your Cuisinart
®
Classic 12-Cup Programmable
Coffeemaker unit should prove to be defective within
the warranty period, we will repair it, or if we think
necessary, replace it. To obtain warranty service,
simply call our toll-free number, 1-800-726-0190, for
additional information from our Customer Service
Representatives, or send the defective product to
Customer Service at Cuisinart, 7811 North Glen
Harbor Blvd., Glendale, AZ 85307.
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling of
the product.
Please pay by check or money order (California
residents need only supply proof of purchase and
should call 1-800-726-0190 for shipping instructions).
NOTE: For added protection and secure handling of
any Cuisinart product that is being returned, we
recommend you use a traceable, insured delivery
service. Cuisinart cannot be held responsible for
in-transit damage or for packages that are not
delivered to us. Lost and/or damaged products are
not covered under warranty. Please be sure to include
your return address, daytime phone number,
description of the product defect, product model
number (located on bottom of product), original date
of purchase, and any other information pertinent to the
product’s return.
This Cuisinart
®
Classic 12-Cup Programmable
Coffeemaker unit has been manufactured to the
strictest specifications and has been designed for use
with the authorized accessories and replacement
parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement parts,
or repair service other than those that have been
authorized by Cuisinart.
This warranty does not cover any damage caused by
accident, misuse, shipment or other than ordinary
household use.
This warranty excludes all incidental or consequential
damages. Some states do not allow the exclusion or
limitation of these damages, so these exclusions may
not apply to you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service,
California residents have the option of returning a
nonconforming product (A) to the store where it was
purchased or (B) to another retail store that sells
Cuisinart products of the same type.
The retail store shall then, at its discretion, either repair
the product, refer the consumer to an independent
repair facility, replace the product, or refund the
purchase price less the amount directly attributable to
the consumer’s prior usage of the product. If the
above two options do not result in the appropriate
relief to the consumer, the consumer may then take
the product to an independent repair facility, if service
or repair can be economically accomplished. Cuisinart
and not the consumer will be responsible for the
reasonable cost of such service, repair, replacement,
or refund for nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products directly to
Cuisinart for repair, or if necessary, replacement, by
calling our Customer Service Center toll-free at 1-800-
726-0190.
Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling for such
products under warranty.
BEFORE RETURNING YOUR CUISINART
PRODUCT
If you are experiencing problems with your Cuisinart
product, we suggest that you call our Cuisinart
Customer Service Center at 1-800-726-0190 before
returning the product to be serviced. If servicing is
needed, a representative can confirm whether the
product is under warranty and direct you to the
nearest service location.
Important: If the nonconforming product is to be
serviced by someone other than Cuisinart’s Authorized
Service Center, please remind the servicer to call our
Customer Service Center at 1-800-726-0190 to ensure
that the problem is properly diagnosed, the product
serviced with the correct parts, and the product is still
under warranty.