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Technical
1. Problem: The motor does not start.
Solution:
• There is a safety interlock to prevent the
motor from starting if it is not properly
assembled. Make sure the work bowl
and work bowl cover are securely locked
into position.
• If you are slicing or shredding and the
above solution does not work, make sure
that the food contents in the feed tube
are cut below the maximum fill line so
that the activation rod can engage the
motor.
• If the motor still will not start, check the
power cord and outlet.
2. Problem: The food processor shuts off
during operation.
Solution:
• The cover may have become unlocked;
check to make sure it is securely in
position.
• A safety protector in the motor prevents
the motor from overheating, which is
caused by excessive strain. Press the Off
control button and wait 10 to 15 minutes
to allow the food processor to cool off
before resuming.
3. Problem: The food processor cover
becomes unlatched in the back and or
makes a loud noise.
Solution:
• The back of the cover becoming
unlatched, and any related noise, will not
prevent the unit from working. Simply
push down to lock the back into position.
4. Problem: The motor slowed down during
operation.
Solution:
• This is normal as some heavier loads (e.g.
slicing/shredding cheese) may require the
motor to work harder. Simply reposition
the food in the feed tube and try again.
• The maximum load capacity may have
been exceeded. Remove some of the
ingredients and continue processing.
5. Problem: It is difficult to remove the
chopping/mixing blade from the work bowl.
Solution:
• These innovative blades have been
designed to lock in the work bowl to
prevent them from falling out when
emptying the contents of the bowl. Using
extreme care, use a little extra force to
remove the blade.
6. Problem: The food processor vibrated/
moved around the countertop during
processing.
Solution:
• Make sure the rubber feet at the bottom
of the unit are clean and dry. Also make
sure that the maximum load capacity is
not being exceeded.
• This is normal as some heavier loads (e.g.
slicing/shredding cheese) may require the
motor to work harder.
7. Problem: The large pusher falls out when
the cover is turned upside down.
Solution:
• The pusher lock feature, located above
the handle, should be pulled out.
WARRANTY
FULL TEN-YEAR
MOTOR WARRANTY
LIMITED 3-YEAR
WARRANTY
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart
Elite Collection
™
12-Cup Food Processor
that was purchased at retail for personal,
family or household use. Except as otherwise
required under applicable law, this warranty is
not available to retailers or other commercial
purchasers or owners.
We warrant that your Cuisinart Elite Collection
™
12-Cup Food Processor will be free of defects
in materials and workmanship under normal
home use for three years from the date of
original purchase.
We suggest you complete and return the
enclosed product registration card promptly
to facilitate verification of the date of original
purchase. However, return of the product
registration card does not eliminate the need
for the consumer to maintain the original proof
of purchase in order to obtain the warranty
benefits. In the event that you do not have
proof of purchase date, the purchase date for
purposes of this warranty will be the date of
manufacture.