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6
TROUBLESHOOTING
Symptom Possible Cause Solution
On/Off Power but-
ton does not light
up.
Unit might not be plugged
into outlet.
Check the wall outlet for power. Make sure the
outlet is not controlled by a wall switch.
It takes longer than
45 minutes for
the water to pass
through the lter.
Some air is still in the lter.
Place lter in an empty bowl, then ll with
water, making sure it is fully submerged.
Resoak it for 10–15 minutes, or until no
more bubbles are observed.
Unit does not dis-
pense water when
buttons are pushed.
Internal water tanks are
not completely lled with
water.
Review “Filling the Internal Tanks” on page 5
to be sure it was done correctly. Make sure the
lower water tank is full. Continue to press and
hold push buttons until water flow is steady. If
unit still won’t dispense water or flow does not
become steady, contact Customer Service.
Water continues
owing from spigot
after push button is
released.
Push button is stuck.
Remove water tanks from the base. Continue
pressing button until it no longer sticks.
HOT water LED
does not light up.
1. Power is not on.
2. There is no water in
tanks.
1. Make sure unit is plugged into outlet.
2. Make sure air has been purged from
internal tanks, as stated on page 5.
3. If there is water in the tanks, it will take
about 10 minutes for the water to heat.
decalcification treatments.
• Use filtered water in your iron to reduce
mineral build-up.
• Treat your pets to cleaner, filtered water.
• Cleaner, filtered water makes tea and instant
soup or coffee taste better.
• Keeping the upper tank full helps increase
the filtering process as well as the flow rate
of water from spigots.
• Proper setup of the filter (as instructed
on page 4) will maximize the reduction of
contaminants and optimize taste of water.
• You may notice some condensation and water
droplets on the lid and tanks of your unit.
This is normal due to the heating and cooling
system.
CLEANING AND CARE
CAUTION: To prevent personal injury
or electric shock, always unplug your
Cuisinart
®
Countertop Filtration
System from outlet before cleaning. Do not
immerse base in water or other liquid.
1. Turn the unit off and unplug it from outlet.
2. Remove the filter and place it in a bowl.
3. Lift upper water tank and let it drain into
lower tank, and set it aside. Then lift lower
tank off base and empty. Careful, a full tank
can be very heavy!
4. Clean the water tanks and the cover with
warm soapy water. NOTE: Remove filter
timer before washing lid. Filter timer is not
immersible.
5. The base is not immersible. Simply wipe it
clean with a damp cloth.
6. Dry thoroughly when clean.