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PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishes and flatware Low inlet water • Make sure inlet water temperature is correct
not clean temperature (see Using the Dishwasher section).
• Run water at the nearest faucet prior to
starting the diswasher to insure optimal water
temperature.
Water pressure is • Turn on a facucet. Is water coming out
temporarily low more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.
Air gap is clogged • Clean air gap.
Improper rack loading • Make sure large dishware does not block the
detergent dispenser or the wash arms.
• Glasses and dishes must face the spray arms.
Spots and filming on • Use Jet Dry
®
or Cascade Rinse Aid
®
rinse
glasses and flatware agent to remove spots and prevent new film
buildup.
• Install water softener.
• To remove stubborn spots and pre-existing
film from glassware:
1Remove all metal utensils from the
dishwasher.
2Do not add detergent.
3Select the COOKWARE cycle.
4Start the dishwasher and allow to run for
18 to 22 minutes. Dishwasher will now be
in the main wash.
5Open the door and pour 2 cups (500 ml)
of white vinegar into the bottom of the
dishwasher.
6Close the door and allow to complete the
cycle. If vinegar rinse doesn’t work: Repeat
as above, except use 1/4 cup (60 ml) of
citric acid crystals instead of vinegar.
Cloudiness on glassware Combination of soft water • This is called etching and is permanent.
and too much detergent To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will get
it clean.
Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F (66°C)
Black or gray marks on Aluminum utensils have • Remove marks with a mild, abrasive
dishes rubbed against dishes cleaner.
Extremely hard water
Low inlet water
temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Before You Call For Service
Dishwasher