Filter
Top Products
16
Warranty and Service
Getting Help
Before you request service:
1. Review the Troubleshooting section of this manual (see page 14).
2. Follow the troubleshooting instructions.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number
below.
Dacor’s Customer Service center is available 6:00
a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
The water dispenser will not operate properly
Freezer door closed completely? Close the door firmly. If
it does not close completely, see The doors will not close
completely.
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply
and turn water shutoff valve fully open.
Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See Water Supply Requirements (page 2).
Kink in the home water source line? Straighten the water
source line.
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
Reverse osmosis water filtration system connected to
your cold water supply? See Water Supply Requirements
(page 2).
Troubleshooting
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
New installation? Flush the water system. See Water System
Preparation (page 2).
Recently changed water filter? Flush the water system. See
Water System Preparation (page 2).